|
The Mitel 5000 is a powerful small-business solution that blends voice systems into data networks to enable geographically dispersed employees to communicate and network seamlessly. Many people have given Mitel 5000 phones system a try and some have made their comments available on the Internet. In this article we looked at a few comments and provided a wrap-up afterwards. REVIEW # 1 Some expert users have seen fit to compare their Mitel 5000's with competing models such as the Avaya IP Office. For example, on their corporate blog, Denwa Communications compares the Mitel 5000 to the Avaya IP Office. They find that these two products are comparable with each other as far as system and user features go. The Avaya unit does better in certain areas: it has a higher digital capacity and analogue telephone extensions, can have over 300 – soon to be boosted to more than 1000 – phones on just one controller, – and a better price for less than 10 extensions. However, the Mitel 5000 proves better with SIP and IP phones because of better quality and more robust construction. It provides out-of-box IP networking between sites, offers call recording on demand as a standard feature (which the Avaya IP 500 doesn’t and the Mitel Customer Service) is head and shoulders above Avaya’s current offering. The bottom line is that for Denwa Communications, although the Avaya IP500 is less expensive, the Mitel 5000 is superior overall. REVIEW # 2 In another article, which compared the Mitel 5000 to the Mitel 3300, a user said that on paper the 3300 appears to be the more comprehensive system; however, it seems that the 5000 comes with more built-in features, which means less additional spending afterwards. Another user agreed, saying that the 5000 was more complete out of the box and their small to medium sized customers were never disappointed by the 5000. REVIEW # 3 Some users have brought up some problems they have encountered with their 5000 units. For instance, Tvtassel on mitelforums.com says that the Mitel 5000 was installed in the fall of 2012, but the system locked up entirely and only became operational again when the X213 was unplugged. Another user, acejavelin , said that although it was rare, he had seen one digital phone take down an entire Axxess or 5000 system. Acejavelin continued to say that if a replacement phone on the same port works, then the phone could have been a bad unit, whereas contributor dwayneg said that bad cabling such as being laid over a fluorescent light transformer could have also caused it. Junior member DND ON pointed out that this was a common problem with the Axxess platform but it was less of one with the 5000. IN CONCLUSION As a whole, judging from these comments, users are quite won over by the Mitel 5000’s combination of power, advanced features and ease of use and servicing. Many regard the 5000 to be superior to competing products from other manufacturers – and even to other products from Mitel itself. While the 5000 is not immune to problems of its own, there is a vibrant user community online that can provide excellent and very useful advice to help those who may be encountering problems. Additionally, Mitel provides comprehensive servicing to aid users who require assistance. In case you have additional questions, inquiries, or concerns about the MITEL 5000, Office Automation had been selling, repairing, and supporting Mitel products since 1975. They can give you an honest review.
Related Articles -
mitel phones, mitel 5000, mitel, cell phones,
| 
