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Sony has been full of complaints digital tv mobile phone so that no one - China forearm crutch by efvf vdvV





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Sony has been full of complaints digital tv mobile phone so that no one - China forearm crutch by
Article Posted: 08/03/2011
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Sony has been full of complaints digital tv mobile phone so that no one - China forearm crutch


 
Business,Business News,Business Opportunities
Once upon a time, that Sony People are all thumbs up: the world famous, high-end products, leading technology, good reputation. These are for Sony's products have been countless people of all ages. However, product quality and after-sales service, the Sony recently displayed image appears to be an alternative. Throughout the past few years the quality of Sony products covered by the scope of the problem, whether it is as much from the product line or length of time, are eye-catching. From the product line, the burst of product quality issues, including Sony's video components, digital cameras, televisions, laptops, cell phones, and even proud of its PS consoles. From the time span, the quality of the network can see complaints and cases from 2005 until recently. Sony's after-sales service for how many users fully understood. Topic Sony consumer groups, the Qinghai Zhang said: "The so-called sale is and you delaying tactics", Shenzhen Lo is feeling: "Sony, you'll need your client so long." Recently, the popular Web Topic Jiangxi Lo's frustration with emotion: "Sony, do not hide, and your mother calling you home for dinner"

2005 10 months, Sony offers the C CD Image quality defects lead to the seven elements of Japanese digital camera makers quality problems, Sony 100 types of products needed to provide free maintenance and was Cooperation Manufacturers of collective claims. Year in December, six models of Sony digital cameras due to quality problems were ordered to stop and Industry Bureau, Zhejiang Province Sell And criminal investigation. Sony has released three times on the camera quality statement, though gently publicly acknowledged the fact that the product failed to apologize to Chinese consumers, but not affect the health of consumers recall the issue as an excuse for a digital camera, only said, "If users want to return, Sony (China) will also be given to handle. "

2006, Sony continued the cycle of deep problems in product quality, so Sony was shocked the industry badly weakened "laptop battery" recall of events, issues a direct result of Sony batteries 2006/2007 fiscal year profit forecast 62%. Sony's failures spread to other products, Sony has been so proud, so users were charmed by the PS game console products have emerged a clear mistake. Soon after the PS3 release, players have found a problem in compatibility?? Not all PS and PS2 games will run properly on PS3. Although the Sony software upgrades to remedy through, but for sure is that the accumulation of a large number of times Sony PS2 game resources and can not be digested PS3 platform, which will undoubtedly appeal to the PS3 in the market made a discount.

2008 quality of Sony's focus on notebook products.

Sony FZ35 notebook computer motherboard design flaw has been explosive. They stated that, because the purchase of the laptop still under warranty, Sony's maintenance department for their free replacement of the machine or motherboard, but Sony has denied this notebook design flaws.

Sony since January 2008 after the production of the CR series notebook accused appeared short-lived phenomenon, which was once occupied by the Sony laptop's "sales champion" of the notebook series, almost all in the consumer purchase after a week were found to have problems .

2009 annual mass problem involves product line expansion.

First issue of endless television. Year, Sony LCD Rear Projection TV KF-E42A10 TV, etc. 5 issues of a software problem, Sony has taken the form site service free of charge for users to upgrade TV software, but does not provide any compensation. March 2009, Zhengzhou public Akashi has spent 18,000 yuan to buy a Sony TV, "TV did not expect the cost of repairs necessary to nearly 1.5 million, and buy a new TV about." Nanchang public Mr. Wan on January 15 spent 10,008 thousand mountain high stack in the public mall in Nanchang SONY counter buy a SONY52 inch LCD. But the good time to buy a new TV out not only quality, after-sales service attitude of staff to whom he is angry.

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