21. Time To Ratchet Up Customer Satisfaction
May 10, 2013
Whether it's shopping for clothing, books or even automobiles, scouring through all the information on the internet is what it's all about today. That is why online customer support has also become more significant than before. Given the fact that customers are technology savvy, these are the times ...
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22. Live Chat Software Creates Brand Ambassadors
May 08, 2013
A good heart to heart conversation can go a long way. It's true whether we address friends or our customers. Some believe a face-to-face conversation is the best way to sort out problems. I believe the Internet can be utilized just as effectively. Just ask the customer who let Crayola know they rece...
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23. Online Support Service Revs Up Your Business Bottom Line
May 06, 2013
No matter what type and size of online business you are running, increasing your bottom line is not easy in today's competitive market. It invests you a great deal of energy, time, skills, techniques as well as a good staff. You may come across many hindrances and challenges to achieve your set targ...
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24. Why Live Chat Software is good for your Web Business?
April 21, 2013
Live support software is a web-based tool that every e-business owner should incorporate on their website. It connects website visitors to dutiful customer service representatives. CSRs live chat meaningful solutions so as to help browsers make informed purchase decisions. They also email visitors c...
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25. Live Chat Support Provides a Better Online Shopping Experience
April 12, 2013
Do you wish to embark upon a new venture? I naturally understand not everyone wants to and that's fine! Many people fear they will lose their livelihood if they start their own business. After all, it is much easier to work for someone else. A person may not love their job or even their boss but the...
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26. Why to outsource Live Chat Support?
March 28, 2013
Live Chat Support now has become a part and parcel of every e-commerce website as it regulates a smooth and effective communication between customers and online retailers. Effective interaction through live chat increases conversion rates by providing i...
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27. Online Support Chat has an Impact on Brand Perception
March 07, 2013
Building a brand is highly important process to distinguish your business and services in within online market. Online Support Chat and Online Customer Support have assisted online retailers by promoting a positive perception of their brand.
The term 'branding' is actually the ...
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28. How Online Support Chat Saved the Day
February 28, 2013
They say experience is the best teacher. Sometimes it is only after actual experiences that one learns the proper way to deal with things. Let me share a personal experience with you which I had a few years back and from that day till now, I became a true advocate of the services of
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29. Online Support Chat Reinforces Reliability Factor
February 20, 2013
There is no doubt that today technology is more influential than it has ever been. From finding information to making transactions and communicating, people profoundly rely on the internet and mobile. However, the fact that online trade largely entails anonymity, uncertainty and potential opportunis...
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30. Avoid Customer Service Snags through Online Customer Care
February 13, 2013
Customers today are going digital, which makes a company’s website the most important touchpoint of all. However, it doesn’t mean that online processes are void of drawbacks. Lack of tactile interaction, strenuous search for the perfect product and lack of assistance are some of its downsides. Howev...
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Author: Noe Legaspi
