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| Articles by sebastian street |
1. The road to mobile workforce management optimisation leads to the cloud
July 15, 2013
For any service management company, even with the best intentions, delivering great service to the end customer and optimising the productivity of your workforce is a complex task. In the same way that you need to employ the right person for the right job you need to choose the right mobile workforc...
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2. The latest workforce scheduling technology
July 15, 2013
Workforce scheduling software needs to be intuitive and user friendly whilst solving business challenges and supporting the day to day work; ultimately it needs to make things faster, smarter and simpler for everyone.
Visibility is vital when it comes to managing and scheduling a mobile work...
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3. Streamlining business with workflow management software
July 15, 2013
Effective workflow management software is capable of streamlining processes from beginning to end, breaking down complex routines and schedules into simple bite sized tasks. Everyone is looking for business success. Automating tasks and simplifying business workflow will increase workforce productiv...
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4. Service Management Software - What to look for
July 15, 2013
For any company no matter what the size of the workforce, it is often the case that finally making the decision that your business is at a stage where it will benefit from the use of field service software to organise operatives and streamline processes, can feel like the first of many hurdles. With...
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5. Field Service Management Software for the best customer experience?
July 15, 2013
The customer is the primary focus of any business, after all it’s why you come into work everyday and it’s why you made the decision to create your own company. That is, to attract customers and keep their loyalty by offering the best service you possibly can. In the field service management softwar...
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6. Workforce scheduling software in the Cloud
July 15, 2013
It is virtually impossible to avoid the topic of cloud computing these days, particularly if you are looking for workforce scheduling software or field service management software. Everyone is talking about it, but when you look past the hype and media scrutiny cloud computing is becoming pretty com...
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7. Why use the cloud for Service Management Software?
July 15, 2013
Over the past decade or so, and certainly in more recent years, more and yet more enterprises have embraced cloud computing in various forms for various purposes including Service Management Software. In fact it is widely acknowledged that the Cloud has been the making of such software.
It’s...
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8. The best thing about SaaS field service management software
July 15, 2013
Cloud computing, it’s widely recognised, is now fully formed, tested and robust technology, perhaps providing the greatest opportunity in recent times for companies to achieve goals such as reducing costs and increasing productivity. Everyone wants more for less and in the current financial climate,...
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9. Rethink mobile workforce management software
July 15, 2013
If you fall asleep when someone mentions mobile workforce management software you need to wake up and smell the success that new advances in technology have made possible.
At the heart of every field service business is the mobile workforce, they are the connection between operations and the...
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10. Look after your assets with effective service software
July 15, 2013
Poor asset management is costly, there’s no doubt about it. The ability to project future costs and plan strategically is crucial for a service management business. But with the aid of effective service software it can be achieved.
A good example of this would be a housing association respon...
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PAUL PHILIPS
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ALEX BELSEY
I am the editor of QUAY Magazine, a B2B publication based in the South West of the UK. I am also the...more
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Author: sebastian street
